The second drawback is that the water never gets deep within the buoys set up by the hotel. Dear Lovelylady226, First, we would like to thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. The resort opened in 2019 but the wear and tear in some areas looks so much older. Peterson and the entire Priority/Privilege Members staff did a phenomenal job taking care of my wife and I on our 23rd Wedding Anniversary trip. In Negril, Azul Beach Resort, which was rebranded after bearing the Sensatori name for a few years, is cautiously optimistic, with bookings looking better at between 50 and 55 per cent. the swim out water was cold but once in, you were fine. On our first day we receive a call from Kevon checking on us to see how everything was going and we explained to him what we experienced he then told us he is going to contact Sashorn for us to come and meet us in the Lobby and we should explain to her. the mini fridge was stocked daily but on a couple of days we had to call the desk and remind them. Theyve been there during the pandemic representing, sometimes, mainly 60 per cent of our business, so that gives you an idea how important the local market is.. We appreciate the awards, as well as the incentives. Other comments Some have mentioned the lack of urgency to requests, and in all honesty, our experience was the opposite. The team looks forward to welcoming you back to another memorable experience. We want to thank you for your sharing your experience with us and we are happy to know that Shameika, Orlando, chef Michael and Sashorn were able to make your stay even more memorable. It was easy to find verse the previous reviews stating otherwise . Loved staying in the pools with my drinks. The top three local agents KML Enterprise, Leisure for Pleasure Holidays and Tours Limited, and Cheap Vacation Travel and Events, respectively were presented with special awards. Taxes and fees that are shown are estimates only. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. nice balcony too. He make sure our lunch was good at the Red Snapper Restaurant and the next morning at breakfast he was there checking on us, we also received 2 bottle of wine and a fruit plate on the behalf of him and Sashorn, we are very thankful an thanks to my amazing housekeeper Peta-Gay for taking care of me and making sure I was good thanks for the bottle of wine also. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There is definitely a noticeable staff shortage. Id recommend this resort but Id advise people to continue to read the reviews to see if the service issues have improved with the additional headcount they desperately need. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. Full Time position. Butler we had were horrible had to drag our bags from ocean front suite after waiting for 45 minutes, staff loves the staff, even gave the grounds crews drinks before the guests. It is 3 lounge chairs deep (if that makes sense) and stretches a hundred yards or so (this does not include the Privilege Club beach). The main pool is chilly but again, you get used to it. there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. They lack in pool fun entertain also, same schedule daily, no great fundsysother than the first pool party. Get email updates for new General Manager jobs in Coral . Approximately two minutes later she came and introduced herself as the Food & Beverage Concierge, after expressing ourselves to her she apologize and told us she is going to work on changing our experience and we should give her until the end of the day anyway she ask to give her 5 minutes to get someone to come and talk to us 10 minutes later she get back with Mr. Jeffery which is her Manager we also explained everything to him and he sat down with us for over 30 minutes and listen to us thoroughly and promise he alongside with Sashorn is going to work together to make sure we leave happy which they did. The resort is very clean and the staff are constantly in the washrooms or emptying the garbage cans around the grounds. A lot of activities for families even with small children 1+. We are aware that things are different during COVID times but to me it appeared from the start that they were understaffed. There is a maintenance issue as well. Pacing from the US (United States) and the UK (United Kingdom) have picked up significantly, against the expectation of increased vaccination in those countries, Bartlett told The Sunday Gleaner Saturday morning. We didn't try the bowling as it was usually too busy or the piano bar as it was usually too quiet. The lobby bar had the best drinks and service. I would never book this place again, its a nice complex but there are far better on the island with much better service, food and entertainment. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. First off, the property. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. -Montego Bay - Coral Spring - TrelawnyJamaica, Hotels in Spain, Europe and the Caribbean, Hotels in The Caribbean. Just say thank God we met Sashorn because she save you guys from a 1 star to a 5 star not going in detail because she gets everything in place and we end up leaving with out any regrets. Zowaldo, Bro. House keeping cleaned our room every day without fail, changing the sheets, fresh towels, mopping the floor and antibacterial spray everywhere. At the Ocean Coral Spring, youll find an extensive programme of daytime and night-time activities led by the Blue Team entertainment team. As mentioned, it is not a 5 star, but a very good 3.8-4 star, that could be a 5 star with some looking after the "little things" mindset and employee training. We are already planning our next trip. Everyone walked away. Sign up for The Gleaners morning and evening newsletters. The maximum age for children in this hotel/destination is {{booking.search.setMaxAgeDestination()}} years. This evening is just an expression of our thanks. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Mr. Geoffery and Mr. Earl were able to make your stay even more memorable. We greatly appreciate your feedback and have shared it with our team. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. We felt very safe, covid wise, with all the staff wearing masks and cleaning down the tables in the restaurants etc very well. Food served fast doesn't have to be a typical fast food experience. Room: The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. Almost every public washroom door had a broken lock. Bar and Philip the Manager. Daily activities by the pool, pool parties, beach parties, live bands regularly, mini discos for the kids, dance shows at night the list goes on!! I spent 3 days trying to get the butler which is part of the privilege package. We are happy to learn your birthday trip was a delight. Is parking available at Ocean Coral Spring Resort? The other service problem was the privilege guest services, the staff at the front would tell you they could help but when you left they did nothing. Best Regards, Maydene Malcolm. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. Ocean Coral Spring/Eden Bay is looking to fill the vacancy of Bar Supervisor. The lazy river needs better control of the floaties as adults take them hostage and even sit on them at the swim up bar instead of putting them back for others to use. Also the lazy river is a must go. The staff was very professional and courteous. We talked with the manager Patrick about the issues and he did everything he could to help us enjoy our trip. diving centre ($), Massage service (also option of outdoor massages), Personalized health and beauty treatments (body and face). You are given a glove to use at the buffet too. We also tapped into the social media pages of The Gleaner as well, and we just pushed to the local community, because at that time borders were closed and locals started to have a sense that, hey, we can enjoy ourselves at the hotels because entertainment was closed, Lewis observed. Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. You are in a different country and not home. Regarding Oceans expression of gratitude, James-Watts said: Its good. In your search options you have set up a booking with children. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded June 16, 2022 Dear torontomila, Thank you for your recent visit and the positive rating provided. Pool towels ran out mid-afternoon. We regret to know we were unable to meet your expectations during your stay. Check in and check out was quick and easy. ****Beautiful resort. Everyone was so nice and accommodating. My review is late but I'm returning in December to the sister resort Ocean Eden Bay in December and watned to get my review in. If you accept, the children will be removed from the booking, and only the number of adults will be taken into account. My only con is the beach. As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and . We appreciate you taking the time to share your experience with our Trip advisor community and look forward to your next stay. Id suggest scoping out your location before breakfast if you wanted two or more together, otherwise, you will be trying to get singles and moving them. Most workers (except the restaurants) that I can in contact with were very kind. Blessings to all. I visited for my 50th birtday this past December. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Their work has been phenomenal. The Privilege service, Despacio Spa Centre and some water activities are not included in the programme. {{lc.user.agencies.CompanyName}}. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. And we went paddle boarding and snorkeled the coral reef with Matt! Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. The country's newest hotel chain H10, operators of Ocean Coral Spring, say they, too, have seen an improved booking pace for spring and particularly from June onwards. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. Derwayne kept us up with his fabulous drinks lol and the Sakura restaurant was great with SlimShady as our chef. Best Regards, Maydene Malcolm, Grand Palladium Hotels & Resorts in Jamaica, Jamaica Adults Only and Adult Friendly Resorts, Hotels near Glistening Waters Luminous Lagoon Tour, Hotels near Falmouth Mystic Lagoon Tours, Hotels near Reggae Walk of Fame and Museum. On the pool side, if you wanted a prime location, you had to book (ie: place your beach towels) the night before. Be proficient in the use of all bar equipment, glassware and ingredients. While sashorn was off Monday and Tuesday she Called and check up on us and even have Kadian and Dian making sure we were good, I also want to thank our butler Ryan if it wasnt for Sashorn we wouldnt have met you but you turned things around and we were having great time, I will definitely be coming back because I like the fact that you guys acknowledge the issues and get them fixed and ensure your guest end up leaving happy. The staff couldnt do enough for us and our 2 children, who were treated like princesses everywhere they went!! M.JStayed..May 22 -26,2022.. Dear Bnazmoon,Thank you for your recent stay with us.We are elated that we delivered on the stay you expected and deserved. Cant wait to revisit. By the summer, Jones expects a soft rebound. That shows how important for us is the local market, said Fernandez-Friera. Log into your Members Area with your Club H10 registration details: You only need your Club H10 card number to activate your online account, Log in to your agency/company Private Area, If you do not have an online account for managing your agency's bookings, please register and you will be able to manage them with multiple users, Welcome, https://cmspro.h10hotels.com/ImagenesHotel/01.OCSHotel1.jpg?RenditionID=73. The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). My girls and I had so much fun. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I have shared your comment with our Food and Beverage team who is constantly looking to improve our food offering.It was a pleasure hosting you, we look forward to having you back.Best Regard,Maydene Malcolm. Ocean Coral Spring | Hotel in Jamaica | Ocean by H10 Hotels EN USA & Canada +1 647 846 3236 Mexico +52 558 873 8794 Dominican Rep. +1 849 944 5562 Argentina +54 11 5219 5589 Colombia +57 601 7702617 Brasil +55 21 4042 0495 Chile +56 2 2938 1389 Europe +34 900 444 466 EN FIND YOUR HOTEL OFFERS CLUB H10 STAY GREEN FLIGHT + HOTEL MY BOOKINGS Listing for: Massage Envy Franchising, LLC. And the balcony doors are pretty soundproof. Enjoy a true gourmet experience at the Ocean Coral Spring. Ocean Coral Spring is a new newly built five-star resort. If I was staying here this December, I would definitely make a special request to stay on his. WiFi is accessible everywhere and is not an extra charge. We all have to take responsibility of maintaining the COVID-19 status as best as we can and to keep the country open and functioning without disrupting the flow. Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. Please see our partners for more details. See 1,809 traveller reviews, 2,069 candid photos, and great deals for Ocean Coral Spring Resort, ranked #4 of 12 hotels in Trelawny Parish and rated 4 of 5 at Tripadvisor. Its amazing receiving this award, being number one for Ocean. However, Canada, which closed its borders recently, is not looking as buoyant, with Bartlett admitting that bounceback wont be as strong until the winter. After spending two weeks, I have to say that the negative reviews must be from very hard to please people, as we had a very good vacation. Teenclub room with video games available. The chairs on the patio were not very comfy as they have no cushions. They made you feel very welcomed! You can see our list of hotels and destinations by clicking on the icon on the right. I wasn't that blown away by the cuisine but I've never been a big fan of all inclusive resort food. Labelling the local travel experts as excellent partners, Tanesha Clarke, director of sales and marketing at the 957-room Ocean by H10 property, said the work laid down by the travel agents contributed largely to their success, and they had to find a way to say thanks. Primary Responsibilities. So we used that to our advantage and went on from there.. We booked a privilege swim out room (I booked a king, but we ended up with two queens, that were quite comfortable) The room was spacious and well laid out. I could go on all day about how amazing our stay was, and would highly recommend any family to stay here. Copyright 2023 The Gleaner Company (Media) Limited. ALL of the staff are so friendly. Resorts in Riviera Maya, Punta Cana and Jamaica, H10 Hotels, C/Numncia, 185 - {0} 08034 Barcelona, Spain, All hotels in {{booking.hotelsList[booking.search.destinationIndex].Description}}, {{booking.DateService.getDayReduced(booking.search.dStart) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dStart) | uppercase}}, {{booking.DateService.getDayReduced(booking.search.dEnd) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dEnd) | uppercase}}, {{booking.search.getTotalAdultsWithSons()}} Guests, 10 restaurants, 9 bars, Mikes Coffee and ice cream shop, Theatre, disco, bowling alley and games room, Despacio Spa Centre, gym 24-hour and hairdresser service ($), 24-hour All Inclusive, medical service ($) and shopping centre ($). Regards, Sabrina De Pasquale. The buffet was good. Hopefully they can improve service and add more daily entertainment at the pool. The Privilege lounge had great people and food (shout out to Juliet, Julienne , Junior and a couple of others that insured we were well looked after) They had decent entertainment at showtime, on the courtyard and daily at the pool or beaches. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. For a 5* resort, we felt there should have been more variety. We went all out to make them feel so grateful and feel thanked. Address: 7402 Washington Avenue Ocean Springs, MS - 39564 Property . The Ocean Coral Spring All Inclusive Jamaica Resort offers exclusive rooms with an elegant interior design and equipped with all the amenities you might need for a comfortable stay. Are there opportunities to exercise at Ocean Coral Spring Resort? Room: The lazy river is more than just lazy, there is very little flow. Yes, dry cleaning and laundry service are offered to guests. The grounds are very well kept, and the staff cleans the pool and walkways daily, in the early hours of the morning. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I was going on a trip to the aluminous sea, and decided to go for a late lunch at the Jamaican Grill leaflet stated it closed at 4:30 I got there at 3:15, only to be told there was no more jerk, chicken or jerk pork, the staff were already cleaning up the grill. Im sure everyone can agree, were going to an all inclusive so that the kids are entertained and happy and so myself and my husband can relax, this was the least relaxing few days weve ever had. Would the resort be my first choice? Burger King - Restaurant General Manager Job Description. Were glad that theyre enjoying the evening with us.. The food was plentiful and good. Really. One of the best hotel I ever been to I was very pleased. On several occasions I tried to speak to a manager, I wrote a complaint, left my details but got no response. Pool bar took way too long to get drinks every time we went. . Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Payments made by partners impact the order of prices displayed. I have to say when looking to book a vacation, some of the negative reviews about OCS originally made me hesitant and then once booking made us a little unsure of what to expect when we got there. more. Mosquitos can be an annoyance on the patio once the sun went down. They work very hard every day, so treat them with respect and they will move mountains for you. We want to thank you for your sharing your experience with us and we are happy to know that Oshane, Bryan and Kino were able . I loved my room I got a roof top patio and i must say I was heartbroken when it was time to leave. Posted: February 28, 2023. Everything was clean, everyone wore masks and we sanitized our hands everywhere we went. A member of the RJRGLEANER Communications Group. Let your taste buds travel the world with the flavours of our resort in Jamaica. The local travel agents, they represent a very important market for us. They put their full support behind supporting our product, and also sharing with us feedback and being in constant dialogue with us, Clarke shared at the function, where they honoured the top 20 local agents for their business in 2021. Our team checks each review posted on the site disputed by our community as not meeting our. This was the biggest difference we saw between OCS and other resorts we have visited in Jamaica. Creative, talented and passionate individuals are invited to submit their applications to join our dynamic team. Dynamic indoor pool Jacuzzi, sauna and steam bath Massage service (also option of outdoor massages) Personalized health and beauty treatments (body and face) Beauty salon and hairdresser service Gym (open 24 hours) Staff is wonderful, food is excellent. Job Description. Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. It was a pleasure hosting you, and we look forward to welcoming you again on your next visit to our area. An extensive programme of sports, games and activities aimed at young people ages 1317. Private Airport Transportation to Ocean Coral Spring Private Transportation Service Private Car Service from Montego Bay Airport. They are in a far more serious situation than the other two markets, owing to the lockdowns that have been taking place over the past few months.. Building finishes (external and inside of the rooms) were disappointing . They were great!! Please see our partners for more details. You may want water shoes for this purpose. Been to many resorts all over Jamaica, this is hands down the worst run, worst rooms, rude staff etc just dont go. Property : The resort was beautiful and really big. You cant book it for another day. Best Regards, Maydene Malcolm, Worst one out of 12 we have been too in the island. The chairs in the restaurants are all dirty, fabric needs changing. Reserve and pay in Cash or Credit Card on Arrival. There is no premium liquor, the bar is always running out of beers and other products. There was a line behind me. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. Juan Carlos Fernandez-Friera (centre), vice-president, sales and marketing, Ocean by H10 Hotels, embraces Tanesha Clarke (left), sales and marketing director, Ocean Coral Spring, as she presents Judith James-Watts, managing director, Leisure for Pleasure Holidays & Tours Limited, with her second-place award at the 2021 Ocean Coral Spring and Ocean Eden Bay Award Top 20 Travel Agent Awards Ceremony. Ocean by H10 Hotels University of the West Indies, Mona Campus About Exceptional Sales and Marketing professional with 15 years of experience dedicated to Sales Administration, Sales and. Very impressive. The rooms are very spacious. The resort is beautiful the rooms really have the islan vibe. Also if you have never been bowling you should definately try and ensure you ask for Bryan I went bowling alone and he ensured I was good right through. The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. Provide leadership and developmental coaching for store Team Members. Cheap Vacation Travel and Events got a plaque and a three-night stay for two at any local Ocean by H10 property; Leisure for Pleasure Holidays and Tours Limited got a plaque, a four-night stay for two in the Dominican Republic at any Ocean by H10 hotel, plus a US$500 flight credit; while KML received a plaque, two four-night stays for two at any Ocean by H10 hotel in Mexico or the Dominican Republic, along with a US$1,000 flight credit. These kinds of feedback encourage us to continue working and improving in our services. Theyre one of the few hotels that have awarded us as travel agents. Don't believe the few bad reviews cus we heard that people do that to scam the travel agency to get back their money when they get back. The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. 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