Sometimes, these upgrades exacerbated them, with some owners reporting skipped gears altogether. my jeep cherokee has active track 2 i lost 4 low with the dtc code 1492 and was stuck in 2 hi Either situation could result in a crash or injuries. With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or . Close. I am so upset by this, as it is a 2016 Jeep and it is the exact same part. I have had several electricals, computer, and sensor problems. This seems quite common. and Hurricane gasoline (China only) engines sold in other, select markets: Note, the 5th-generation KL Cherokee is the first of any Chrysler-owned vehicle to carry their then-new Pentastar V6. Recall #w47 and 2ov343. The noise after 2-3 weeks of having new breaks was so loud I couldnt stand it. The transmission is really bad and does not shift well. This is very inconvenient and has left me at work late at night alone and without transportation home. Service 4WD light came on due to bd power transfer unit. We research hundreds of models each But when I took it to the dealership they said I don't have any recalls on my truck. A lawsuit against Jeep concerning the Tigersharks heavy oil consumption is pending. It seems that oil in the electronics could start a fire. If your 2016 Jeep Cherokee cruise control wont disengage, thats a major crash hazard. Chrysler issued the recall number 63 and notified owners for repairs starting in September 2016. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Most prominently, the KL Cherokee had a rear-axle disconnect system. QUICK ORDER PACKAGE 27E -inc: Engine: 3.2L V6 24V VVT, Transmission: 9-Speed 948TE Automatic 2 Speed PTU. Some 2016 Cherokee owners have reported experiencing major mechanical issues at around 85,000 miles, including camshaft and transmission failure and engine seizing. Gears are fine. Plus, the Cherokee has a reputation as a well-built, tough SUV. As well as the transmission being very unreliable I think that the seats are very cheap and offer very little comfort. My service 4wd light came on which alerted me of the problem. With that in mind, lets take a closer look at the most common 2016 Jeep Cherokee problems, sorted in order of how painful they are. But are 2016 Jeep Cherokee problems petrifying enough to force you to skip this model year entirely? It seems that oil in the electronics could start a fire. 2001 Jeep Grand Cherokee problems. Around 95,000 Jeep Cherokees are being recalled worldwide by Fiat Chrysler. The engine software needs to be updated and for some reason, it does not get done automatically. This problem may be covered under warranty. 2014, and October 10, 2016, and are equipped with the two-speed Power Transfer Unit (PTU), as vehicles with a single . Dealer said that it is a common problem that FCA should have addressed. White River Junction, VT, US. Jeeps similar to mine have been recalled with the same problem. . My power transfer unit needs replaced at 39554 miles. Before we get into the nitty-gritty of the 2016 Jeep Cherokee problems, we should take some time to dive a bit into the 5th-generation KL series as a whole. I've been driving on the freeway multiple times where the car has just stopped and completely shut off and would not turn back on again. PTU was replaced. Complaints appear to level out in 2017. Far below 1,000 miles. I'm afraid to use the vehicle in the snow because if it switches to 4WD, I'm worried the unit will fail and I will be stranded. This configuration changed the final drive ratio to 3.517:1 for the V6 engine or 4.048:1 for the inline-4. The jeep can seize up and it can stop working. Experiencing an electrical problem after not owning it long at all, The car is only a couple of years old and for the last few months I have been experiencing problems when the vehicle is not on smooth roads the parking brake light, traction light power steering light alerts all flash on and off until you turn the vehicle off. The contact owns a 2016 Jeep Cherokee. Chrysler notified owners under the recall campaign number R67 and began conducting repairs at their own expense on February 1, 2016. As it evolved into and through the distinctively boxy 80s and 90s, Id argue that the Cherokee is the granddaddy of the sports utility vehicle. Dealerships are also informing affected owners that this is normal. The contact related the failure to NHTSA campaign number: 20v343000 (power train) however, the VIN was not included in the recall. Heavy Oil Consumption On The 2.4L Tigershark What Happened? Took to a repair shop and they claimed it needed a transmission liquid flush or brake rotors but neither issues coorelate. Thank you. I took it to a dealer ship , and they confirmed this. I also called the NHTSA and the request inquiry is 565252. The Jeep dealership performed diagnosis and the drivetrain control module (dtcm) stored c14a7-97-put motor and the component or system operation is obstructed or blocked. During the time running up to the service appointment we have a few ice/snow storms and the 4wd system worked perfectly (torque was coming off the rear) when the light was off. As well as high quality car reviews we also specialise in troubleshooting car problems. To repair the problem, the oil pressure sensor needs to be replaced. The power transfer unit (PTU), an important element of the optional all-wheel-drive system in affected vehicles may not be able to maintain a connection between the transmission and the front wheels. Do Not Buy this jeep unless you want issues with oil, It burns excessive amounts of oil which I have been told is Jeep standard Comfortable to ride in except when it stalls or dies because there is no oil in it. This is our first Jeep. The latter of which was the ones fitted onto the KL-series Cherokees. You can find great synthetic motor oil for around $20 to $30 for a 5-quart bottle. We can see here that the 2016 model year while faring better than the earlier 2014 and 2015 variants, are still just as bad when it comes to reliability. Worst 2016 Jeep Cherokee Problems #1: Transmission Not Working Properly 2016 Cherokee Average Cost to Fix: N/A Average Mileage: 22,000 mi #2: Service Transmission Message 2016 Cherokee. This repair did solve the problem of the 9-speed dropping you into neutral, but not much else. I did my own research online and articles stated that this exact same part was recalled in Jeeps from 2014 to 2017 which included over 68,000 Jeeps. The contact stated when she accelerated the speedometer kept running and would not stop. We don't sell/share your email. 2016 Jeep Latitude. Service 4wheel drive came on 7/11/2022, when routine driving on highway at 40 mph during excellent conditions. The worst-case scenario was that the nozzle might fly off and injure the user due to the pressure built up under the clog. Service 4wd light came on due to bd power transfer unit. Nhtsa has previously issued recalls for Cherokee ptus but they were VIN specific (recalls 20v343 and 20e037 or w47 and w48). Overall it's a decent small-size SUV. Risk of Major Repair. (25) View all. And with our roof rack on, it's very noisy and hard to . The contact owns a 2016 Jeep Cherokee. The radio also frequently switches itself from both Bluetooth and FM options to the same AM channel by itself. This is not covered under recall because my VIN number is not included. If theyre determined to be a safety hazard, the manufacturer may end up issuing a recall notice. The dashboard is very simple and does not have many features. Tigershark engines have a history of heavy oil consumption, and the 2016 model is no exception, consuming a quart of oil every 1,000 miles. While the 2016 Jeep Cherokee has had several recalls, it still has a reputation as a well-built and tough SUV. NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall. Unsubscribe any time. Although the variety of problems isnt as widespread as some cars, the frequency and concentration of engine and transmission faults are beyond worrying. There, they risk being burnt away. Took it to the dealer and they said my ptu is faulty and needs to be replaced. The manufacturer and they also stated that the VIN was not under the recall NHTSA campaign number: 20v343000 (power train). The manufacturer was not contacted. statistics and reliability analysis of the 2016 Jeep Cherokee, Automatic Transmission Control Module problems, Automatic Transmission Gear Indicator problems. But since their inception, they have been plagued by problems. Safety is at risk for obvious reasons when you cannot get up to speed on a free way or when you get off the free way and cannot accelerate at a light. This cay be caused on a daily bases. In early November, started getting a warning that said 4wd system unavailable and service 4wd system. When Driving car if you began to go down hill the car will race motor and run away by its self It is very dangerous in curvy and hilly areas. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. Ask me anything! What To Know About The 2016 Jeep Cherokee Recalls. All that can be done is to have the vehicle towed to a dealership and the vehicle's computer has to be reset which allows the update to take place. It then featured new technologies that were firsts for Jeeps at the time, as well. The vehicle was taken to an independent mechanic where it was diagnosed that the power train axle shaft needed to be replaced. Example: "Bad Brakes", "Toyota Recall", etc. Car was "running" but not "going." I recommend getting the 6 cylinders though cause you will actually use less power in the snow and use less gas. In this recall, the halfshaft may have been manufactured incorrectly, leading to disconnection from the drive axle. Research has shown this to be a known and common issue with this vehicle. The contact stated that the failure was related to NHTSA Campaign Number: 20V343000 (Power Train). She lives 2 blocks from work so doesnt drive daily. Jeep mentioned a 4,000-mile oil change interval in the owners manual. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. He looked it up and said there was an active recall on this. It could lead to a recall of affected Cherokees. Vehicle history ODOMETER: 103,423KM Year 2016 Cherokee Trailhawk The failure mileage was approximately 157,000. The contact owns a 2016 Jeep Cherokee. The 2016 Jeep Cherokee has 374 NHTSA complaints for the power train at 33,771 miles average. Motor Verso is an automotive website; for car enthusiasts, run by car enthusiasts. We and our partners share information on your use of this website to help improve your experience. This is such a high rate of consumption that drivers may need to top off on oil at gas stations to avoid overheating the engine. Example: "Bad Brakes", "Toyota Recall", etc. Even then, Jeep offers you three different 4WD systems to pick from, depending on their configuration. Please see note from invoice that metal shavings were found in the splines of the ptu. The dealership said she needed a pto unit/ptu assembly since it has failed. It lights up every light on the shift lever / gear control assembly and an alert permanently appears in the driver information display - making it impossible to see how fast I am driving (the mph display is usually there). Then, a settlement came, whereby Jeep would extend the warranty for 2014 and 2015 Cherokee owners. Vehicle was rendered completely un-drivable almost immediately. The contact stated that the transmission warning light was illuminated. Mitsubishi Outlander Problems: Chink In A Reliable Crossovers Armor? She lives about 300 km frm us. I had the problem diagnosed today by the medina auto mall dealership. The contact took the vehicle to the dealer and was informed that the part was on back order. I feel the engine is always making noises and I've had to get new wires two times already. No warning light was illuminated. Search CarComplaints.com for these popular complaint phrases CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. (+$3800) I've had this confirmed by an independent shop and confirmed the code with a dealer. www.mrblaw.com Reply S Sparkymarc Registered The initial roll-out shouldve already been a bad omen to start with. Vehicle frequently has issues with the touch screen for the radio as well as the mechanical controls for the radio stop responding causing me to be unable to control the volume, power, tuning, using touch screen to control whether I am using the am/fm radio, bluetooth or other media options. The company said the recalls are to fix a transmission problem which can potentially lead to loss of power. For the transmission, the recalls have yet (and may never) to reach the 2016 model year. are trademarks of Autobeef LLC, All rights reserved. Took it in to the dealership and they said it-s my PTU. We don't sell/share your email. Is The 5th-Generation Jeep Cherokee Reliable Overall? This is a part that if fails could cause injury or death. The vehicle was not repaired. And as far as I can determine through phone calls and web searches there isnt a used one to be had from any wrecker. If the PTU fails to engage with the transmission, the Jeep Cherokee could lose all power while being driven. Problems / Jeep / Cherokee / 2016; 2016 Jeep Cherokee Problems. ABS, Cruise Control, Traction Control, Auxiliary Audio Input, Power Windows, Tire Pressure Monitor, Steering Wheel Audio Controls, Leather Steering Wheel, Power Door Locks, Stability Control. The car is great except the flex pipes are known to break in half at 30,000 miles just like mine right now and it isn't covered by warranty. The automaker contends that the oil consumption of the 2.4L Tigershark engine is normal.. For more information on how we collect and use this information, please review our Privacy Policy. Im told that at this point the part wont be available until January. In all, 2016 Jeep Cherokee problems are far too substantial to ignore. $4,000. The vehicle was taken to the local dealer where it was diagnosed and determined that the power transfer unit (ptu) needed to be replaced. Ptu replace with only 63,000 miles? A 2017 NHTSA recall focused on Cherokees equipped with Kidde fire extinguishers that were prone to clogging and may not work. It was a factory defect, as the connectors werent properly crimped. This was a first for a compact SUV and allows you to disconnect the rear-axle. If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. Two of the most notable recalls cover the left and right front half-shafts, which were incorrectly manufactured and can suddenly fracture and disconnect from the drive axle. Cost of replacement out of our pocket was to be $3100. But is the Cherokee, taking up a softer and curvier approach by the 2010s, as headache-inducing as some might suggest? The vehicle has not been inspected by anyone other than the local Jeep dealership, which was on 8/12/2022. The 3rd- and 4th-generation were non-existent here. Car has 104,000 and these are fully contained cases so you cant change the oil. All Features. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. The vehicle was not repaired. Problem fixed itself after stopping and turning off car and turning back on but still has issues getting stuck in certain gears. 3. Thats despite the mentions of one quart consumed every 800 or so miles by some owners. Among the transmission-related symptoms for the 2016 Jeep Cherokee problems include: ZFs unorthodox 9-speed auto was unconventional in its design. Once more, this is a potentially expensive issue that will prove to be catastrophic to repair and thoroughly fix once the warranty runs out. At least, we can take comfort in that not all SUVs are problematic. Recommended to replace ptu unit before winter. Not safe at all. Please help me, I can't afford to pay for the work that needs to be done. Transmission shifting into neutral. What Are The Most Common 2016 Jeep Cherokee Problems? 2016 Jeep Cherokee Problems (Engine) 2.4L Tigershark, Oil Burning. Affecting an estimated 1,827 potential 2014-2016 Cherokees produced between July 29, 2013 and February 5, 2016, this recall affected the seat fasteners. The Cherokee should have an oil reservoir capable of holding 5.5 quarts of oil. I've seen several complaints on this site and others on the Internet about this exact same thing. The 5th-generation KL first arrived in 2013 for the 2014 model year, which is placed just above the smaller Compass in the Jeep line-up. Ask your Jeep dealer. Jeep is known for producing safe, reliable vehicles. The contact stated that the transmission warning light was illuminated. Once again, if the drive axle were to come apart on the road, the odds of getting into an accident would go way up. It was found that there was a flaw in the design of the 2.4-liter Tigershark inline-4 engine. Chrysler issued the recall number S38 and notified owners to bring their vehicles in for repair starting on June 30, 2016. Took around 2 1/2 weeks. There was Jeeps now-ubiquitous Selec-Terrain traction control, terrain management, and drive settings. This was diagnosed when the svc 4wd light came on in September. Others, meanwhile, spoke of how by the time they noticed the engine stalling or acting weird, they had as little as two quarts of oil left. These transmissions are a shot in the dark. However, this time affecting the left half shaft in an estimated 52 potential units built between September 30 and October 2, 2015. The vehicle had yet to be repaired. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. Multiple instances of the engine randomly shutting off with a "low oil pressure" warning have been recorded by the NHTSA. Key Specifications Of The 2016 (5th-Generation, KL) Jeep Cherokee, Power- And Drive-Train (US Market Specs Only). Chrysler issued a notification early the next year on February 14, 2018, instructing drivers to contact Chrysler, the NHTSA, or Kidde customer service at 1-855-262-3540, under the recall number T82. With less oil in the engine, it cant lubricate itself as effectively. Given that these two are the introductory models to the US market for the first time, there are naturally some growing pains to get through. Car randomly looses all power. Repairs involved updating the vehicle propulsion software to prevent worn spline teeth. Unfortunately, this recall didnt make issues that much better. In 2016 there's no doubt that there were fewer complaints related to the Jeep Cherokees transmission problems, but they were still one of the biggest issues with the model year, and they seem to be mostly ignored by Chrysler in terms of fixes that were available. 2014-2017 Jeep Cherokee Recalled Over Serious Transmission Issues. Owners also underwent many impromptu updates at dealerships. This is assuming that 4-wheel drive traction wasnt needed. A failed PTU may not be able to maintain a connection between the transmission and the front wheels. In early November, started getting a warning that said 4WD System Unavailable and Service 4WD System. Had to sit in vehicle in breakdown lane with both feet on the brake for 45 minutes until wrecker arrived. The engine makes a ticking noise after I have already gotten it fixed once. Car would not engage into park. California consumers may exercise their CCPA rights here. Search from 16 Used Jeep Grand . The plastic trim on my car is trying to break and come off. Upon research, over 60,000 Jeep Cherokees made from 2014-2017 were recalled for this same problem. It is my understanding that if the power transfer unit (ptu) fails to engage with the transmission, the Cherokee could lose all power while being driven which could result in a crash or injuries. Get notified about new defects, investigations, recalls & lawsuits for the. 1. Free Same Day Store Pickup. It also can not go into park and can roll away. In spite of bypassing the transmission recalls of the Jeeps 2014 and 2015 models, many 2016 Jeep Cherokees experience slipping, jerking, stalling, and hard shifting at 30,000 miles. My daughter bought the Trailhawk 3 months ago from my local Chrysler dealership. Upon research, over 60,000 Jeep Cherokees made from 2014-2017 were recalled for this same problem. Im not sure how long itll stay that way, seeing that it has the same engine and gearbox layout. The problem with this vehicle is the software. The condition persists and their further testing indicates that the internal power transfer unit (ptu) has failed and the vehicle is stuck in 4wd. Link must be about this specific problem or it will be deleted it must be free & helpful, like a video or web page or forum thread about this exact problem. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched. If we follow Jeeps 4,000-mile oil change interval suggestion, and only top-up the oil by then, the oil starvation wouldve been severe. We have a focus on strong photography, and engaging articles about performance, luxury and interesting cars. . So, lets focus more on the 2016 model. If you continue to use this site, you consent to this use of cookies. I took it to a mechanic, who was unable to determine what the problem could be. Instead, those two generations, the KJ and KK, respectively, were badged, marketed, and sold as the Jeep Liberty. Just be sure to check the oil levels now and then, and keep it topped up. The Jeep Cherokee has had serious issues with the transmission. According to data from CarComplaints.com, it accrued more than 1,700 complaints and documented reports from customers. The contact's sister-in-law owns a 2016 Jeep Cherokee. How many recalls have been issued for the 2016 Jeep Cherokee? Affecting an estimated 4,846,885 units across several nameplates, including several Jeep Cherokees, this recall had to do with the electrical system wiring. At the very least, 2,000 to 3,000 miles is still acceptable. Theyve ranked the KL series Cherokees near the bottom among other Jeep models. Dealer said PTU is bad. The repairs involved the installation of water shields for the module. For repair. Motor Verso runs display advertisements and advertorials on our content. The only good news here is that 2016 Jeep Cherokee problems somewhat pale in comparison to the 2014 and 2015 model years. Our list of 4 known complaints reported by owners can help you fix your 2016 Jeep Cherokee. 00 out of pocket we spent on this vehicle that we feel this issue should have been part of a recall. The contact owns a 2016 Jeep Cherokee. Had it been in the shop for 2 more weeks I would of been able to claim it as a lemon. The dealer was not notified of the failure. When this happens the screen turns completely black as if there is no power going to the radio appearing and acting as if I have not started the vehicle at all. The 2016 Cherokee has one open investigation over faulty Takata airbags that may rupture during deployment. The date this occurred may be different from what I put below but with the maintenance records from the dealership I took the vehicle to an exact date can be determined. However, when I checked my VIN number, it stated that I had 0 outstanding recalls against it. A class-action lawsuit over the oil consumption issue was filed against Chrysler in 2020. Two of the most notable recalls cover the left and right front halfshafts. This Jeep Cherokee Features the Following Options ENGINE: 3.2L V6 24V VVT -inc: Pentastar, 50 State Emissions, 3 Additional . Save my name, email, and website in this browser for the next time I comment. There were no warning lights illuminated. The first was a quick-learn process to smoothen out the software. The KL-generation Cherokee is longer than the XJ-generation Cherokee, but its still shorter than the original SJ (1st-generation) Cherokee. Test drive Used Jeep Cherokee at home in Ashburn, VA. Search from 266 Used Jeep Cherokee cars for sale, including a 2015 Jeep Cherokee Trailhawk, a 2016 Jeep Cherokee Latitude, and a 2016 Jeep Cherokee Trailhawk ranging in price from $1,900 to $37,000. The PTU failed in my 2016 Jeep Cherokee. Anonymous, MD (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl) "While the transmission's computer has had about 5 software updates, it still shifts in a rough fashion particularly at low speed in gears 1 . Or, could these woes still be worth repairing? Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Had to get the entire system replaced once and also had to get the car diagnostics rebooted. 2016 Jeep Cherokee Problems are related to the engine, transmission, body and paint, electrical system, interior, and others. Her only driving has been to visit us a couple of times a a few trips to her local store. Check out free battery charging and engine diagnostic testing while you are in store. Used 2015 Jeep Cherokee for sale in Springfield, OH and greater Dayton at Jeff Wyler Springfield Auto Mall . Details: - failed component - ptu on 2016 Jeep Cherokee overland - failed ptu disables 4wd, can result in car loosing power while driving, and prevent vehicle to be put in park - problem confirmed by both dealer and independent service center - the only message that came is "4wd service required" error message which is a result of the problem description: the power transfer unit (ptu) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4wd. Save up to $5,478 on one of 1,595 used 2016 Jeep Cherokees in Ashburn, VA. Find your perfect car with Edmunds expert reviews, car comparisons, and pricing tools. File photo of a Jeep Grand Cherokee. Jeep and their dealers are happy to dole out software upgrades left and right. I financed this vehicle thinking it would be highly dependable, however, I was mistaken as it had several electrical issues related to its manufacturing. Has not been driveable since. 2022, CarProblemZoo.com All rights reserved. Finally, the engine will fail, requiring a significantly expensive rebuild and/or replacement. Transmission failure with no warning. I have also had several front-end and brake problems. For 2014-2017 Jeep Cherokees where the ptu has not been previously replaced, the auto makers recall number is w47 and the national highway traffic safety administration (NHTSA)s recall campaign number is 20v343. Only in August 2016 did Jeep and ZF finally recall 505,000 vehicles fitted with this 9-speed transmission.
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